HERE WE ARE : BLOGGING WAS NOT BAD AFTERALL!!!

It all started as a normal course work that we just had to do, hearing about what it entailed and required  from Dr David Kreps, we were like “oh my God can we do this, everyday! oh no”, but we definitely had to start something. For some of us it was a rough start, trying to understand what exactly we needed to do because understanding these assignments has turned out to be the basic need for a good start.

Ism
Ism

Motivation came from different angles; through discussions with friends, following blogs of ISM colleagues and monitoring each others progress by liking and commenting on blog posts. The collaboration so far has been unimaginable and thanks to Richard’s post, I am assured that we share same opinion.
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Personally, I wake up now looking forward to writing a blog post and I go to bed with same thought. It has gone beyond just trying to finish an assignment to enjoying the assignment . The experience so far has made me respect  research works, pictures and videos on the web because I own mine now and will love to be properly referenced and asked for permission before  my materials are being used.
the-a-team

Hopefully some of us will not stop here but if we do, it will be in history that we were once BLOGGERS.
Ism

HEARD THE ALMIGHTY GOOGLE GLASS “IS TAKING A NAP”, WHAT HAPPENED?

Waking up to a hot cup of green tea and a lovely weather, got me feeling brand new.

I decided to do a little recap on what I have done so far in my pursuit of acquiring a Master’s Degree; its been a lovely and “blood sucking” journey I must say. But wait a minute, I just saw the first part of Digital Innovation’s learning materials and course work question. WOW! it was almost all about “GOOGLE GLASS”, my fellow ISM colleagues can relate to this; we even had a demonstration on how it works. That reminds I stumbled on a news sometime in January and it read “Google announced that it was dropping Google Glass”, it was indeed a big shock to me and I am sure so many other people out there.

Some of the most new interesting concepts smart glasses Google Glass

On a second thought the real question is, why did Google Glass fail?

Just incase you are not aware about this wearable technology, the main features are;

  • Google search
  • Video chat
  • Voice messages
  • Real time video and picture sharing
  • Weather information
  • Taking pictures and videos
  • Reminders (conferences and calendar details)

Below is a video on how it is suppose to feel using Google Glass;

Back to my question on why Google Glass failed ? I came across another video on how someone and probably many others really felt about Google Glass;

During a brief demonstration we had in class on the Glass, we realized some issues with the technology and in course of the research carried out for my assignment, more were discovered ;

  1. Google was selling a test product for a $1500
  2. In class we had used it for about an hour and the battery went dead “terrible battery life”
  3. Some bugs were discovered while we tried to use it in class, the voice command “OK GLASS” was not promptly responsive
  4. Privacy issues: in relation to my yesterday’s post on ethical concerns; people feared being secretly recorded  by google explorers .
  5. The glass was banned in bars, restaurants, movie theatres and even the government prohibited drivers from wearing it while driving.
  6. People got assaulted for wearing the Google Glass
  7. It was not fashionable enough

I read some reports that said the Glass was killed as a result of a failed relationship but I personally do not agree with that. The only failed relationship I can see is between the Glass and the society, Google for me failed to put the needs and emotions of its supposed users into consideration. The first question they were suppose to ask was, “why people would want the product and how they will want it” for a start. They forgot that people for once have different fashion tastes and the Glass tags a “type” on its wearers and even threatens others around them. People were not ready to wear the glass and so it was likely to have poor demand on the long run.

There are said rumors that a team is working really hard for a GOOGLE GLASS come back, but that is happening when the wearable technology is fully built, perfect and ready to “hit the road”. Well said, we are waiting.

Google Glass taking a "Break"

New york times. (2015). Why Google Glass broke. NY TIMES.

Bell, K. (2015). Rise and Fall of Google Glass. Android Beat.

Khan, S. (2015). Rise and fall of Google Glass sales to end on 19 January. International Business times.

Mick, J. (2015). Great Expectations: The Rise and fall of Google Glass Explorer Edition. Daily Tech.

Pease, M. (2015). Google Glass: What went wrong. CNN.

DIGITAL TECHNOLOGY “YAY OR NAH” :ETHICAL CONSIDERATIONS

My friends and I met up about four weeks ago for some drinks and catching up, but annoyingly we had drinks and everybody was glued to their phones, basically liking each others pictures on instagram and other social sites, instead of physically communicating with each other.
#NEUNOW14
Coincidentally, I came across the ESS_CHP paper that said the new digital communication technologies help in increasing the communication between individuals but also reduces the face to face (physical) communication between people and I strongly agree with it, especially after my experience. I found the paper so interesting so I continued reading and the part of new technologies  threatening to corrupt ethical and social sensibilities of individuals, especially through the foundation of the society being “young people”. That thought took me back to about two years ago when I served my country (Nigeria)  “NYSC”, I had to lecture some young lads for about nine months. During this period I realized that quite a number  of them have lost their spelling skills as a result of the constant abbreviation of words in the “digital world”(with- wit, you- u, how- ow, that- dat and so on) and it affected their formal writing in diverse ways.

Reading about the vulnerability of people to privacy violations also in the ESS_CHP paper reminded me again that I have once being a victim of violation of privacy;

Three years ago, I embarked on a trip to Dubai “private trip” and I decided not to post  the pictures I took on  any social media for security and private reasons but I was stunned when friends from Nigeria emailed me and asked ;why they were not informed of my trip. I later realized that someone took a picture of me without my consent and uploaded on his Facebook page.

I can still remember how violated “literally” I felt and to imagine that some people go through that everyday. The ESS_CHP paper sees privacy as the most important ethical issue in digital media. In the course of my research, I came across some write ups that also saw privacy as a big issue, but first what do you understand by “ETHICS AND PRIVACY”;

Ethics

I  read a post that stressed on the fact, of our online audience being bigger than we imagine and every time we put something on the web, we drop an online footprint. Most of the information put online are being mined by researchers for different reasons. I cant help but ask if information stored on the internet should arouse the need for privacy invasion?

A number of arguments have being raised against the danger of web-data mining, a few are listed below;

  1.  Online privacy statements assure privacy and there are existing laws protecting private information.
  2. Most data collected is used for anonymous profiles or is not of personal nature.
  3. Web data mining leads to less unsolicited marketing approach

Questions are allowed to be raised and the web-data miners will definitely want to defend themselves, but it is reasonable to know that digital technological changes need constant ongoing debates about ethical issues surrounding them, to prevent us from being swallowed up and locked out with no “privacy intact”.
Curbside, Front Street, Owego, NY

Berzai, L. C. ( 2012). Ethical problems in Computing. AITP.

ESS_CHP. (n.d.). Central issues in the ethics of Digital media.

Jayson, S. (2014). Social media research raises privacy and ethics issues. USA Today.

VanWel, L., & Royakkers, L. (2004). Ethical issues in Web data mining. Ethics and Information Technology.

EMBRACING THE CLOUD

Looking back at my childhood days, when I used to love Mondays ironically now I cant help but imagine why, because to me Mondays sound like ” oh the weekend is over, face your responsibilities”. Talking about my childhood, I can imagine a dozen memories I wish would have been stored somewhere else apart from in tapes and pictures, “that are mostly damaged now”. WELL?

Anyways its Monday and I am starting with something new that concerns almost everybody, “THE CLOUD”. Its advisable for everyone to know that the Cloud is simply a metaphor for the Internet and not a big “pot hole”. Very often people raise questions like; how secure is the cloud ? Who handles the information in the cloud? Yes I agree we are suppose to have so many doubts and ask questions especially from those free service providers (Flickr, instagram, drop box and so on) like;

  1. If you decide to encrypt your data, who else has the key apart from you and can it be hacked or stolen?Just like the story of the leaked nudes of celebrities from there icloud accounts………….
  2. Is your information saved alone or is it being used for marketing or mined for advertising?
  3. Can your account be cancelled or suspended by the service provider?
  4. Will the service be always available?
  5. Can your information be sold and published without your consent?

But in reality, people do not stop patronizing airlines because of the fear of putting the pilot in charge of there safety. Even President Obama’s credit card was declined once but it didn’t stop him from using credit cards or even after the “Target attack” people still use credit cards and other online services.

Almost everybody at one point or the other is already somewhere in the cloud;

Descending Clouds

So the question now is, how can you handle the information you put in the cloud?
cloud-question-mark-cloud-computing

Lance Winslow in an article compared putting information in the cloud to putting your money in the bank and the question is “do you trust your bank”. He said if cloud computing is the future, he hopes it is not made of CO2 because if it is, we will all be choked to death so he will rather backup everything on a DVD; “but that is just his idea”. Jake Stroup in another article said the cloud is probably fine for pictures and music but when thinking about personal information, the security is not known.

Summer Storm-Richmond Virgina

On the order hand Polrid in his own article said that people should be encouraged to forget about where in the world there information is stored but accept that it is readily available whenever and wherever they are needed. He further suggested that people should be aware of certain drawbacks and be careful on the content of what is saved in the cloud.

Personally I work remotely from anywhere in the world as far I can find a computing device and a network connection. Cloud computing is a technology that is here for good with lots of benefits, do not avoid the cloud services because things have gone wrong or as a result of deceptively exaggerated fears. Innovation will definitely make it better with time so just be ready to deal with the risk and be a part of the benefits. DO NOT BE A CLOUD LUDDITE.

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Bothwick, N. (2013). Data Privacy : How safe is your data in the cloud. Data Privacy : How safe is your data in the cloud.

Buzzese, P. J. (2014). The sum of all cloud security fears. Enterprise Windows.

Farrar, L. (2010). How safe is cloud computing. Digital biz.

Polrid. (2010). Will cloud feature heavily in forcast of 2010. Techno Buffalo.

Savite, E. (2011). Is your data safe in the cloud. Forbes.

Stroup, J. (n.d.). Is your personal information safe in the cloud? Cloud Computing.

Winslow, L. (2011). Putting your information in the cloud is like Putting your money in the bank, Do yo trust banks? Computers and technology.

KNOWLEDGE MANAGEMENT SYSTEMS “SHARE THEN EXPAND”

quest for knowledge - (2011)

During one of the lectures on Information systems , we were asked to discuss in groups on our personal understanding of Knowledge Management System (KMS), the session ended with a presentation by each group. Below is the breakdown of what my group “KIWI GROUP” came up with; Mms

At the end of the presentation, I came to the conclusion that Knowledge management (KM)  means different things to different people, so my best advice is as an organization describe KM the way it suits your business.

Nevertheless in the course of my research I came across some definitions that I found very explanatory and I would like to share some of them with;

KM is the process of managing human centered assets, the main function of KM is to guard and improve on knowledge owned by individuals and where necessary transfer the asset into a form where it can be shared by more employees in the company. (Annie Brooking)

KM are the tools, techniques and strategies to retain, analyze, organize, improve and share business expertise (Groff,Todd R & Jones,Thomas P)

The leveraging of collective wisdom to increase responsiveness and innovation ( Carl Frappaolo)

KMS can be described as the creation of knowledge sources, improvement of knowledge accessibility and communication through collaboration, enhancing the knowledge environment and managing knowledge as an asset for growth of the organization. Below is an example of how different members in an organization like the University of Salford can collaborate to contribute to the KMS of the organization;

Mms

Knowledge Management System TIMELINE;

Mms

Knowledge Management System CYCLE;

Mms

Knowledge is imperceptible and inimitable,  so expanding the knowledge base in an organization through adapting a proper knowledge management system, will facilitate decision- making, stimulate innovation and lead to rapid competitive advantage.

Below is a short animated video on “Llyods Register’s” Knowledge management, “Share Initiative” journey;

Abdullah, R., Selamat, M. H., Sahibudin, S., & Alias, R. A. (2005). A Framework for Knowledge Management System Implementationin Collaborative Environment for Higher Learning Institution. Journal of Knowledge Management Practice.

Brooking, A. F. (1999). Strategies for Knowledge Management. London: Thomson.

Frappaolo, C. (2006). Knowledge Management. In C. Frappaolo, Knowledge Management (pp. 7-20). Chichester: Capstone publishing LTD.

Groff, T. R. (2003). Introduction to Knowledge Management : KM in Business. Amsterdam: Butterworth Heinamann.

Koenig, M. E. (2012). What is KM ? Knowledge Management explained. KM World.

Mckenna, F. (2008). Knowledge Management System: a Discourse. Knowledge One Corporation White Paper.

OFFICE AUTOMATION SYSTEMS

Automation

I walked into the Clifford Whitworth library today and the keywords ” mechanization and computerization” struck me.The activities in the library are highly automated, (it got me whispering to myself “computerized services are simply amazing”) and definitely help improve our experiences; from scanning your i.d card to gain access into the library, loaning a book, printing and photocopying, I ask myself again, “how else could it be better”.
Automation

The term “Automation” refers to the use of machines and computer aided tasks to increase business efficiency. Office Automation Systems are configurable systems that aims at improving the productivity of data workers who share information in an organization. Office automation system has extensively contributed to the enhancement of organizational productivity in today’s business world in different ways like;

  •  Decreasing non-productive events in a business organization such as archiving and record keeping
  • Improved control over employees
  • less costs  incurred in travels and meetings
  • Increased customer satisfaction
  • increased  competitive advantage of the organization

Below is a brief video showing the use of Office automated systems in a business;

Types of Office Automation Systems

There are three types of Office automation systems;

Pas

Certain functions that were once sourced externally in organizations can now be integrated into the office automation system of a company;

Pas

Chakkarawarthy, M. (2013). Office Automation System. Technology business.

Cheng, T. C. (2007). Office automation System- People and Technology. Industrial Management & Data, 13 – 16.

Mortezaei, F. (2012). Role of Information System in Improving Managerial Decisions. Arabian Journal of Business and Management review.

TRANSACTION PROCESSING SYSTEM “NOT JUST MONEY, THINK DEEPER”

Money

My guess is the first thing that comes to mind immediately you hear the term, “transaction” is money and maybe followed by exchanging goods and services.

If my guess is right, then the smile on my face now is for you Smiley

Tips

Transaction processing system (TPS) is an operational level computerized system designed to process and record routine transactions  accurately. TPS supports, monitors and records business processes like accounting and financial transactions. This system is mainly operated by front line staff in an organization and decisions made here are highly structured.

Examples of Transaction processing systems in organizations are;

  1. Payroll systems
  2. Billing systems
  3. Payment and Funds transfer systems
  4. Production and Purchasing systems
  5. Stock control systems
  6. Order processing systems
  7. Reservation system

Roles of Transaction processing system

  1. Transaction processing system produce information for the other systems in an organisation
  2. TPS is used by supervisory and operational personnel
  3. The system sources information both internally and externally

Below is a table showing the Components of Transaction processing system;

Tps

The phases of a typical Transaction processing system is illustrated below;

Tps

The major characteristics of TPS are reliability, controlled processing, inflexibility and rapid response.

So yes I know what you are thinking, “your guess was not entirely wrong afterall”. 076-365 : Thumbs up

Amin, M. B., Alauddin, M., & Azad, M. M. (2012). Business Transaction Processing System. International Journal of Computer Information System, 4.

Katavcic, M. (2001). Transaction Processing System. Information Process & Technology.

Mahajan, R. (n.d.). Role of Transaction Processing System.

Rahmatian, S. (2003). Encyclopedia of Information System. California: Elsevier Science.

DECISION SUPPORT SYSTEM “REVIEW, DECIDE AND ACT”

The decision support system (DSS) is an interactive computer-based system designed specifically to assist management in unstructured decision-making. DSS encourages knowledge creation and its integration in an organisation, its uses techniques and tools to gather and analyse relevant information in the organisation, putting their options and alternatives into consideration. DSS allows senior managers project the possible effects of their decisions into the future. The roles of DSS are shown in the diagram below;

Des

DSS builds and manipulates upon the information gotten from the management information system in an organisation. It allows the use of analytical tools, complex spreadsheets, database to create ‘what-if’ models, and also supports information exchange in the organisation. DSS is also used for sensitivity analysis, exception reporting analysis and goal seeking.

Just a short lecture video on DSS below, ‘ENJOY IT’;

Some examples of DSS used in organisations include;

  • Logistics systems
  • Group Decision support system
  • Financial planning system
  • Spreadsheet models
  • Computer supported co-operative work

Below is diagram showing the different categories in a decision support system;

Des

The next time your organisation is faced with making difficult decisions, just ‘REVIEW’, ‘DECIDE’ AND ‘ACT’.

Arnott, D., & Pervan, G. (2014). A critical analysis of decision support systems research revisited: the rise of design science. Journal of information technology.

Power, D. J. (n.d.). A brief history of Decision Support System.

 

MANAGEMENT INFORMATION SYSTEMS “ITS TIME TO CLEAR THE AIR”

In preparation towards today’s  post, I had a brief conversation via “WHATSAPP” with some friends about their different perceptions on Management Information System (MIS) and they had lots to say about their different views. Screenshots of the conversations will be posted below.

As a result of the information gotten from the conversation mentioned above, I realized that different people, for different reasons refer to other types of information systems as MIS. So the purpose of this post is to clear the air of all the ‘wrong interpretations’ about MIS.

MIS is an integrated system used in the management level of an organization mainly  by middle managers and operational supervisors. MIS is often based on information flow in an organization, the structured information provided in this system helps managers access the organization’s performance and progress by comparing present and past results. Adapting an adequate management information system in an organization ensures effective and timely decision-making in the directing, controlling and planning of activities that will lead to the achievement of the organization’s set objectives and goals. This system technically covers the collection, processing, storing and sending of information to different departments in an organization for proper decision-making. Below is a diagrammatical representation of the different functions of management information system in an organization;

Functions of management information system

Some examples of Management Information System used in organizations include;

  • Sales management System
  • Budgeting System
  • Personnel Human Resource Management  System
  • Management Reporting System
  • Inventory Control System

Below are screenshots from the conversation on MIS via ‘WHATSAPP’ and hopefully the information above will influence and improve your thoughts on MIS;

Chats about management information systems
Chats about management information systems
Chats about management information systems
Chats about management information systems
Chats about management information systems
Chats about management information systems
Chats about management information systems

Kornkaew, A. (2012). Management informaion system , implementation challenges, success key issues, effects and consequences. A case study of Fenix system.
Reddy, S. g., Srinivasu, R., Rikkula, S. R., & Screenivasarao, V. (2009). Management Information System to help managers for providing decision making in an organisation. International journal of reviews in computing.

EXECUTIVE SUPPORT SYSTEM “THE EXECUTIVE’S THINKING BOX”

Today our focus will be on the Executive support system, in reference to my previous post the executive support system is one of the types of the management support information system. Executive support system (ESS) also known as Executive information system (EIS) is a software tool designed to assist management make strategic decisions, it helps turn enterprise data into  accessible summarised reports in an organisation. ESS helps executives gather, analyse and evaluate important internal and external information used in the strategic-level of the organisation, it also helps them identify long-term trends and plan proper course of action. ESS are designed to be operated by executives without any need for intermediaries and they are highly individualized, dependent on the capability of the client or group using them. Below is diagram showing an architectural description of the Executive support system;

Architecture of Executive support system

Why do Managers use ESS?

Managers use ESS because of its wide range of benefits such as;

  • ESS helps executives deal with multiple problems together
  • ESS guarantees competitive advantage in an organisation
  • ESS is flexible and supports unstructured decisions
  • ESS maintains corporate view and industry perspective of ideas
  • ESS encourages personal efficiency and improves organisational control
  • It is also used to set agendas and build networks
  • ESS is also used to asses and understand situations quickly
  • ESS assists in predicting the future of an organisation and facilitates the business of the organisation
  • The system is also highly effective

Finally, let us end todays post with the short video on ESS below;

Nord, J. H. (1995). Why managers use executive support syetems. Industrial management & data syetems, 24-28.

Riley, J. (2012). ICT – Types of Information system. ICT, Business and Technology.