During one of the lectures on Information systems , we were asked to discuss in groups on our personal understanding of Knowledge Management System (KMS), the session ended with a presentation by each group. Below is the breakdown of what my group “KIWI GROUP” came up with;
At the end of the presentation, I came to the conclusion that Knowledge management (KM) means different things to different people, so my best advice is as an organization describe KM the way it suits your business.
Nevertheless in the course of my research I came across some definitions that I found very explanatory and I would like to share some of them with;
KM is the process of managing human centered assets, the main function of KM is to guard and improve on knowledge owned by individuals and where necessary transfer the asset into a form where it can be shared by more employees in the company. (Annie Brooking)
KM are the tools, techniques and strategies to retain, analyze, organize, improve and share business expertise (Groff,Todd R & Jones,Thomas P)
The leveraging of collective wisdom to increase responsiveness and innovation ( Carl Frappaolo)
KMS can be described as the creation of knowledge sources, improvement of knowledge accessibility and communication through collaboration, enhancing the knowledge environment and managing knowledge as an asset for growth of the organization. Below is an example of how different members in an organization like the University of Salford can collaborate to contribute to the KMS of the organization;
Knowledge Management System TIMELINE;
Knowledge Management System CYCLE;
Knowledge is imperceptible and inimitable, so expanding the knowledge base in an organization through adapting a proper knowledge management system, will facilitate decision- making, stimulate innovation and lead to rapid competitive advantage.
Below is a short animated video on “Llyods Register’s” Knowledge management, “Share Initiative” journey;
Abdullah, R., Selamat, M. H., Sahibudin, S., & Alias, R. A. (2005). A Framework for Knowledge Management System Implementationin Collaborative Environment for Higher Learning Institution. Journal of Knowledge Management Practice.
Brooking, A. F. (1999). Strategies for Knowledge Management. London: Thomson.
Frappaolo, C. (2006). Knowledge Management. In C. Frappaolo, Knowledge Management (pp. 7-20). Chichester: Capstone publishing LTD.
Groff, T. R. (2003). Introduction to Knowledge Management : KM in Business. Amsterdam: Butterworth Heinamann.
Koenig, M. E. (2012). What is KM ? Knowledge Management explained. KM World.
Mckenna, F. (2008). Knowledge Management System: a Discourse. Knowledge One Corporation White Paper.